MarQenti: Company Overview and Services Company Overview MarQenti (CA Marqenti SARL) is a creative marketing agency and digital/AI software developer based in Sfax, Tunisia. Founded on 19 June 2024, the company is headquartered at Route Tunis Km 10 (Immeuble CEG, BP 3021, Sfax). MarQenti’s brand tagline – “Relier les entreprises à leur public et les individus à leurs ambitions” – is French for “Connecting businesses to their audience and individuals to their ambitions”[1]. The agency’s mission is to build modern, high-impact digital experiences that help SMEs and enterprises grow, through tailored strategy, design, development, and marketing. MarQenti effectively bridges 360° marketing services with custom software development, ensuring clients get both creative branding and cutting-edge tech solutions under one roof[2]. Leadership MarQenti was founded by a team of computer-science engineers, and its leadership team consists of three co-founders: - Amir Dammak – Chief Executive Officer (CEO) and co-founder - Mohamed Amine Elleuch – Chief Technology Officer (CTO) and co-founder - Yessine Gargouri – Chief Strategy Officer (CSO) and co-founder Each founder brings technical expertise to the company’s vision, and all three continue to guide MarQenti’s strategic growth and innovation (with Amir overseeing overall operations, Mohamed Amine leading technology/dev efforts, and Yessine heading marketing strategy). Core Service Families MarQenti offers eight core service families, each delivered by in-house specialists. Clients can combine these services into custom packages as needed. Pricing is always by quote – prospects should fill out the online “Obtenir un devis” (Get a Quote) request form for a tailored estimate (standard terms are 30% deposit upfront and the balance on delivery; no refunds once a project exceeds 8 working days of work). The key service categories include: • SEO (Search Engine Optimization): Comprehensive audits & strategy; on-page and technical SEO optimization; content creation & keyword targeting; link-building to boost authority; local SEO targeting for Tunisian businesses; and ongoing performance reporting[3]. MarQenti stays up-to-date with Google algorithm changes and uses transparent, data-driven tactics to deliver measurable, sustainable growth in search rankings. • Social Media Marketing (SMMA): End-to-end social media management – strategy and planning, content creation and scheduled publishing, community management (engaging with followers), influencer and partner campaigns, paid social advertising, as well as detailed analytics and performance reporting for campaigns. • Graphic Design: Branding and visual identity services – logo design, full brand identity development, brand strategy and positioning, creation of brand guidelines, brand refresh and modernization projects, storytelling and messaging development, plus design of marketing collateral (brochures, business cards, etc.). • Video Editing & Production: Creative video production from start to finish – including script assistance, high-quality editing and post-production, motion graphics/animation, color grading and correction, sound design, formats optimized for social media, and ensuring the video content aligns with the client’s narrative and brand strategy. • Web Development: Custom website design and development with a mobile-first approach. Services cover building responsive websites and web applications, e-commerce platforms and integrations, content management system (CMS) implementation (e.g. WordPress or custom CMS), ongoing site maintenance & support, and SEO-optimized architecture from the ground up for better search visibility. • Software & AI Development: Bespoke software solutions and app development. This includes web and mobile applications (iOS/Android), integration of AI and machine learning into business workflows, automation of business processes, data analytics and visualization tools, and provision of ongoing support and updates. (In practice, MarQenti often builds software back-ends in Laravel/PHP with modern front-end frameworks like Angular, and integrates AI models as needed.) • Hosting & Deployment: Fast, reliable web hosting and deployment services. MarQenti provides domain registration and management, SSL certificates and web security, scalable cloud hosting options, 24/7 monitoring and support, daily backups, and disaster recovery plans – ensuring clients’ websites and applications run smoothly with minimal downtime. • Email Marketing / Prospecting: Targeted email marketing campaigns and prospecting. Services include customized newsletter design, audience segmentation and targeting strategies, automated email sequences, personalized messaging, performance analytics and reporting on campaign results, and strict compliance with email marketing best practices (spam regulations, unsubscribe handling, etc.). Each service package comes with a commitment to modern design, quality assurance, quick turnaround times, and 24/7 support for clients. MarQenti’s full-service approach means businesses can find all their digital marketing and development needs in one place[2]. (Interested clients are encouraged to request a quote for any service or combination of services via the website’s form.) Internal SaaS Products (MarQenti Labs) In addition to client services, MarQenti invests in developing its own internal SaaS platforms (under “MarQenti Labs”) to offer innovative tools for clients and partners. Currently, three major products are in development or early release: • MQ RP – Automated Billing & Commercial Management: A SaaS platform designed to automate invoicing, quotations, tax calculations, and general commercial management for businesses. Key features include automatic generation of invoices and quotes; real-time tax computation with compliance to regulations; secure cloud storage of documents; multi-user and multi-company support; a commercial management dashboard; seamless integration with accounting software and CRMs; and customizable templates with company branding[4]. Status: MQ RP is in beta and available to selected partners for testing[5]. Interested companies can request access or a demo via MarQenti’s contact channels (or by visiting the MQ RP portal). Impact: Clients using MQ RP have been able to reduce their billing and admin time by over 60%[6], significantly improving back-office efficiency. • MQ Menu – Automated Digital Menu Creation: A platform to easily create and publish digital and printable menus for restaurants, cafés, and food service businesses. Purpose: to let hospitality businesses modernize their menus and update them in real time, without needing design skills. Key features include automated generation of menu layouts (digital and print-ready); customizable templates and branding; real-time menu updates and publishing (e.g. instantly update an online menu); QR code integration for contactless menus; multilingual support for menu content; an intuitive drag-and-drop menu editor; and menu performance analytics (to see what items are popular)[7]. Status: MQ Menu is currently in development, with an alpha release planned for November 2025[8]. Businesses can contact MarQenti for early access or partnerships to pilot the platform. Benefit: MQ Menu aims to help restaurants modernize the customer experience and save hours of manual work in managing menu changes. • MQ Weld – Industrial Welding Management & AI Defect Inspection: A specialized platform to automate industrial welding workflows and project/HR management, with integrated AI for weld defect detection. Key features include AI-based inspection and defect detection for weld quality control; project management and HR management tools tailored to industrial welding operations; comprehensive reporting and analytics dashboards; secure cloud-based access to data; multi-user and multi-project support (for large industrial teams); and integration with industrial IoT devices (for example, linking with welding hardware or sensors)[9]. Status: MQ Weld is available for pilot projects and select industry partners[10]. MarQenti offers demos of the system on request, and the team continues to refine the AI model with pilot feedback. Benefit: By using MQ Weld, industrial companies can automate their welding quality control and improve results through advanced AI analytics (identifying defects faster and more reliably than manual inspection). (Note: These MarQenti Labs products are in beta or development stage – the chatbot should inform users that while they are available for testing or pilot usage, they are not yet fully launched offerings. Interested users should be directed to contact MarQenti for more information or to request access.) Portfolio Highlights (Selected Projects) MarQenti’s portfolio showcases its ability to execute end-to-end projects across various industries. Each project typically follows a structured process – from initial discovery and specification through design, development, testing, and launch – with clear timelines and revision limits defined in the initial quote. Below are highlights of selected client projects and internal projects, demonstrating the range of MarQenti’s work (note: the development tech stack for web projects is usually Angular 17 for front-end and Laravel 10 for back-end, with WordPress used for e-commerce sites): • Altea Packaging – Plateforme Web: (Client: Altea Packaging) A modern B2B web platform for managing packaging industry operations. Built with a custom Angular + Laravel stack for performance and security, featuring a seamless user experience. Services involved: Web development, hosting & deployment, SEO, social media marketing, graphic design, and video production. • SMIG – Plateforme Web + Système IA de Détection: (Client: SMIG) A web platform with integrated AI-powered welding defect detection for an industrial welding company. The solution leverages a machine learning model (YOLOv8) with a Flask backend for image-based defect recognition. Services involved: Web development, software & AI development, hosting & deployment, SEO, social media marketing, graphic design, video production, and email marketing. • MARCATIS – Plateforme Web: (Client: MARCATIS) A professional web platform for a design/engineering firm to showcase services and manage client inquiries. Developed with a tailored design reflecting the firm’s brand. Services involved: Web development, hosting & deployment, SEO, and video editing. • Detec – Plateforme de Gestion de Projets: (Client: Detec) A full web application for industrial project management, enabling the client to track projects, resources, and workflows digitally. Services involved: Web development, software & AI development (custom functionalities), hosting & deployment, SEO, social media marketing, graphic design, and video production. • MQ-Dreep – E-commerce Website: (Client: MQ-Dreep) A complete online store built on WordPress/WooCommerce for a retail brand, including product catalog, shopping cart, and payment integration. Services involved: Web development (e-commerce implementation), hosting & deployment, social media marketing, graphic design, and video production. • SOMATRAP – Plateforme Web: (Client: SOMATRAP) A web platform for an aluminum manufacturing company, providing an online presence and client portal for managing orders/quotes. Services involved: Web development, hosting & deployment, SEO, social media marketing, and graphic design. • S2GC – Site Web Statique: (Client: S2GC) A static website presenting construction and civil engineering services. This project delivered a fast, brochure-style web presence for the client. Services involved: Web development, hosting & deployment, and email marketing (to help the client reach out to prospects). • TESCO – Site Web Statique: (Client: TESCO) A static website for an engineering services company, highlighting their offerings and past projects. Services involved: Web development, hosting & deployment, SEO, and email marketing. • Zohra Plâtrerie – Site Web Statique: (Client: Zohra Plâtrerie) A simple static website for a plasterwork and interior finishing business, used as an online portfolio and contact point for clients. Services involved: Web development and hosting & deployment (focused on a lightweight, informative site). • Almuhit Holding – E-commerce Platform: (Client: Almuhit Holding) A robust e-commerce website with custom quote/ordering functionality and integrated messaging support. This platform allows users to request quotes for products and communicate with sales within the site. Services involved: Web development, software & AI development (for the custom quoting system), hosting & deployment, SEO, social media marketing, graphic design, video production, and email marketing. • MQ-Weld (Internal Project): Development and deployment of a virtual welding solutions platform (MarQenti’s own project, related to the MQ Weld product). This involves full-stack development of VR/AR or simulation tools for welding training and quality assurance, integrated with AI inspection (a cutting-edge R&D project by MarQenti). Services involved: Full-stack web/software development, AI integration, hosting & deployment, SEO, social media marketing, graphic design, video production, and email marketing (for product promotion). • MQ-RP (Internal Project): Implementation of an advanced reporting and management system – essentially the internal development of the MQ RP SaaS platform. This project encompassed building the web application for automated reporting, billing, and management, including all associated front-end and back-end components. Services involved: Full-stack development, AI integration (for smart analytics), hosting & deployment, SEO, social media marketing, graphic design, video production, and email marketing. These projects illustrate MarQenti’s ability to handle a project’s entire lifecycle, from initial concept through ongoing support. Each case was executed with a tailored strategy and in close collaboration with the client, ensuring the final product met the client’s goals. Typical project timelines vary – for example, a branding or website redesign might take a few weeks, whereas a complex web application could span a few months – and are defined during the quotation stage along with the number of revisions included. Policies & Client Engagement Rules MarQenti adheres to clear policies to ensure smooth engagements and client satisfaction: • Quotes & Pricing: Every project begins with a custom quote. Prospective clients should provide their project requirements via the quote request form on the website. MarQenti will define the scope and then determine pricing based on the specific needs and complexity. (All quotes are obligation-free; work commences once the quote is approved and initial deposit paid.) • Payment Terms: Standard payment terms are 30% upfront as a deposit, with the remaining 70% on final delivery of the project. This ensures commitment from both sides. (For larger projects or long-term engagements, milestone-based payments can be discussed, but the default is 30/70.) • Refund & Cancellation: MarQenti’s policy is that once a project is underway, no refunds or cancellations are allowed after 8 working days have passed from the project start. In practice, this means clients can cancel within the first week of work (with possible partial charges for work done), but beyond that point the project is deemed fully committed. This policy protects the agency’s resource allocation and scheduling. • Revisions: Each quote will specify the number of revisions or iterations included for the deliverables (e.g. a website design might include a certain number of revision rounds). MarQenti will honor the included revision rounds as per the quote. Additional changes beyond the agreed revisions, or new feature requests mid-project, may incur extra fees or an extension of the timeline. The team strives to accommodate reasonable adjustments while keeping the project on track. • Lead Qualification: MarQenti evaluates all incoming inquiries to ensure they are legally and technically feasible. If a requested project falls outside the agency’s scope or expertise, the team will advise the prospect accordingly – often suggesting alternative solutions or referrals rather than taking on a project that isn’t a good fit. This upfront qualification ensures that MarQenti commits to projects where they can truly deliver value and maintain high quality. (Similarly, the agency is careful to avoid engagements that involve illicit or unethical activity, or that present conflicts of interest.) These policies are communicated to clients during the initial discussions and in the contract. MarQenti emphasizes transparency and mutual respect in all client relationships, aiming for win-win scenarios that lead to long-term partnerships. Contact Information Clients and prospects can reach out to MarQenti through the following channels: • Main Email: contact@marqenti.tn – for general inquiries, quote requests, and support. -phone(CTO-Elleuch Mohamed Amine -24 256 025 email:mohamedaminelleuch@marqenti.tn • Phone (CEO – Amir Dammak): +216 23 918 218-Email : amirdammak@marqenti.tn • Phone (CSO – Yessine Gargouri): +216 23 922 932 - Email: yessinegargouri@marqrenti.tn - (office line for client relations and strategy inquiries) • Business Hours: Monday to Friday, 9:00–18:00 (9 AM–6 PM) Tunisia time. Sunday by appointment only (the team can accommodate special meetings on Sundays if scheduled in advance; Saturdays are typically off). • Office Address: Route Tunis Km 10, Immeuble CEG, BP 3021, Sfax 3035, Tunisia – (Clients can visit by appointment. This is the main headquarters where the development and design teams are based.) For quick inquiries, the website’s live chatbot (if available) or contact form can be used. MarQenti is responsive on email and aims to reply within one working day. Clients are also encouraged to follow MarQenti on social media and check the “Actualités” (News) section of the website for updates on services, new product launches, and company news. ________________________________________ [1] [2] MarQenti - À Propos https://marqenti.tn/about [3] MarQenti - Agence de Marketing https://marqenti.tn/service-details [4] [5] [6] MarQenti - Agence de Marketing https://marqenti.tn/blog-details additional links : https://marqenti.tn/quote quote career : https://marqenti.tn/career portfolio:https://marqenti.tn/portfolio services:https://marqenti.tn/service